Do you offer same-day emergency response?

Yes. One reviewer reported the team was out the same day for a chimney leak.

What equipment do you use to inspect roofs?

Drone inspection is used to assess the entire roof, chimney, siding, and other areas in detail.

Will you clean up after the job?

Yes. Multiple reviewers mention no mess left behind and daily cleanup during work.

New England Roofing & Home Repair

Updated 2026-08-21 · 1,317 reviewed · 100 listed · Scored from 109 Google reviews · How we rank ›

4.8(109) 83 composite score See reviews on Google ✓ Google-verified

Roof Repair24/7 Emergency RoofingMetal RoofingRoof Replacement & InstallationRoof Inspection & GuttersResidential RoofingCommercial RoofingRoofing Contractor

Google-verified109 Google reviews

Services: Roof Repair, 24/7 Emergency Roofing, Metal Roofing
Reviews: 109

What recent reviews say

New England Roofing earns consistent five-star praise for quality installation, responsive staff, and honest diagnosis. The owner and project managers like JC and Dan listen closely and deliver on time. One significant complaint describes a roof that leaked after installation and months of broken promises to fix damage, though most recent reviews highlight owner follow-up and reliability.

Praised for

responsive owner and staff
skilled work and problem-solving
thorough inspection and honest assessment
fast turnaround and minimal disruption
professional communication throughout

Watch-outs

communication lapses on follow-up items
roof leak recurrence and long repair delays
poor handling of warranty claims

punctualskilled-workmanshipresponsive-communicationclean-jobsitefair-pricinglicensed-insured

Best for: Homeowners needing reliable roof and gutter work with attentive project management.

Think twice if: One reviewer experienced a roof leak after install and protracted disputes over damage repair; communicate expectations clearly upfront.

Strengths

Drone roof inspection for thorough assessment
Owner personally follows up on jobs
Same-day emergency response on record
Quick project turnaround and cleanup

Worth knowing

JC and Dan named as project managers praised for honesty and attentiveness
Drone inspection used for comprehensive roof and chimney assessment
Owner came by to verify job completion in at least one case
Sam-day response on record for chimney water leak
Staff returned same week to continue work after initial visit
One roof replacement took months to resolve after leak recurrence; customer eventually went elsewhere

What reviews say by service

Roof Replacement & Installation: Usually praised for quality and speed; one case of post-install leak and repair delays.
Roof Repair: Solid diagnosis and quick fixes on record; delayed follow-up on one major water damage claim.
Roof Inspection & Gutters: Thorough drone-based inspection and gutter installation work well-received.
24/7 Emergency Roofing: Same-day response documented for chimney leak; reliable temporary tarping.

How it compares

Rated 4.8 against a 4.64 average across the 70 roof repair businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Rank

Star rating 85

Review volume 89

Review recency 86

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Do you offer same-day emergency response?: Yes. One reviewer reported the team was out the same day for a chimney leak.
What equipment do you use to inspect roofs?: Drone inspection is used to assess the entire roof, chimney, siding, and other areas in detail.
Will you clean up after the job?: Yes. Multiple reviewers mention no mess left behind and daily cleanup during work.

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New England Roofing & Home Repair

What recent reviews say

Strengths

Worth knowing

What reviews say by service

How it compares

How we scored this

Rating breakdown

Common questions

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Beacon Roofing Company

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