What's included in your roof estimate?

Charles provides drone photos of your roof, brand names of all materials, a detailed work list, and a written estimate explaining every step. He meets by video or in person to walk through the plan before crews arrive.

Do you clean up the jobsite?

Yes. Crews clean up every day they work and remove all debris from your property. One customer noted they even cleared fallen leaves from the deck and driveway.

What if something goes wrong after the job?

Charles and his team follow up after completion and will return to fix issues or adjust work (like gutter guards) without hesitation. One customer confirmed this remained true a year after their roof and siding work.

Pro Exteriors LLC

Updated 2026-08-21 · 1,317 reviewed · 100 listed · Scored from 446 Google reviews · How we rank ›

4.9(446) 93 composite score See reviews on Google ✓ Google-verified

Roof Repair24/7 Emergency RoofingMetal RoofingRoof Replacement & InstallationRoof Inspection & GuttersResidential RoofingCommercial RoofingRoofing Contractor

Google-verified446 Google reviews

Services: Roof Repair, 24/7 Emergency Roofing, Metal Roofing
Reviews: 446

Compare: Pro Exteriors LLC vs ADN LLC: which is better for roof inspection & gutters?Pro Exteriors LLC vs Bruno Massaro & Sons Inc: which roofing contractor should you pick?Pro Exteriors LLC vs Skyway Roofing: which should you pick for roof repair?

What recent reviews say

Charles and his teams earn consistent praise for transparency and follow-through. Reviewers note detailed estimates with product names and drone photos, fair pricing that beats competing quotes, and crews that clean daily and finish on time. One customer returned after a year to confirm gutter guards and siding held up well; another praised post-job adjustments without pushback.

The business handles roof replacement, gutter installation, gutter guards, and siding work across residential properties. Staff send progress pictures, meet via video before jobs start, and show aerial footage. Crews manage rain disruptions by sectioning work. One reviewer appreciated help with unexpected wood replacement beneath shingles without excessive cost overruns.

Praised for

responsive leadership (Charles named in multiple reviews)
clean jobsite and daily cleanup
professional crew coordination
fair pricing across multiple quotes
detailed estimates and transparency
follow-up and post-job adjustments

punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationwarranty-honoredlicensed-insured

Best for: Homeowners comparing multiple bids and wanting a contractor who explains every detail before work begins.

Strengths

Charles's detailed pre-project consultations and transparency
Fair pricing compared to competing quotes
Daily jobsite cleanup and on-time completion
Follow-up adjustments within the first year

Worth knowing

Charles (owner/lead) meets clients by video and in person with aerial roof photos before projects start
Crew handles rain by sectioning roof work so incomplete sections stay protected
Gutter guard installation included in comprehensive estimates; drone assessment used for all roof jobs
Post-job follow-up includes gutter downspout repositioning if it improves drainage
Customer returned after one year to confirm gutter guards and siding repairs remained solid
One customer received five competing quotes; Pro Exteriors undercut others on price and detail
Skylight replacement offered as part of job scope

What reviews say by service

Roof Replacement & Installation: Multiple reviews praise transparent estimates, aerial photos, on-time completion, and attention to hidden repairs like wood replacement.
Roof Inspection & Gutters: Gutter cleaning, guard installation, and downspout adjustments noted as efficient and cheaper than other quotes; long-term durability confirmed at one-year follow-up.
Residential Roofing: Consistent praise for workmanship, fair pricing, and crew professionalism across entire-house and large-project jobs.
Roof Repair: Homeowner consulted Charles on roof problem; described as extremely helpful with options and thorough answers.

How it compares

Rated 4.9 against a 4.77 average across the 35 roof inspection & gutters businesses listed here.
Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Rank

Star rating 92

Review volume 100

Review recency 100

Review sentiment 82

Profile completeness 100

Verification 30

Rating breakdown

430

Common questions

What's included in your roof estimate?: Charles provides drone photos of your roof, brand names of all materials, a detailed work list, and a written estimate explaining every step. He meets by video or in person to walk through the plan before crews arrive.
Do you clean up the jobsite?: Yes. Crews clean up every day they work and remove all debris from your property. One customer noted they even cleared fallen leaves from the deck and driveway.
What if something goes wrong after the job?: Charles and his team follow up after completion and will return to fix issues or adjust work (like gutter guards) without hesitation. One customer confirmed this remained true a year after their roof and siding work.

Request a quote

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