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West Haven Lumber - Finetco

Updated 2026-08-21 · 1,317 reviewed · 100 listed · Scored from 28 Google reviews · How we rank ›

3.6(28) 60 low data composite score See reviews on Google ✓ Google-verified
Metal RoofingRoofing Contractor

Google-verified28 Google reviewssince 1927

West Haven Lumber - Finetco
Services
Metal Roofing, Roofing Contractor
Reviews
28

What recent reviews say

Five-star reviews praise individual staff like David, Sebastian, and Bruce for patient project guidance and material selection. One and two-star reviews cite long delays on quotes, unreturned calls, overpricing relative to competitors, and front desk staff who refuse to help non-contractor customers.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • helpful staff on good days
  • extensive product selection
  • knowledgeable advice on specific projects
Watch-outs
  • unreliable follow-up and callbacks
  • inconsistent customer service
  • pricing disputes and markups
  • poor service from front desk staff
skilled-workmanshippoor-communicationmissed-deadlinesoverpriced
Best for: homeowners with contractor referrals or long-standing relationships with named staff
Think twice if: phone communication and quote turnaround are unreliable; pricing can exceed big-box stores significantly

Strengths

  • broad product range
  • experienced staff on select projects
  • on-site kitchen and bath showrooms

Worth knowing

  • Staff members David, Sebastian, and Bruce named for patient project help
  • Restocking fees applied to returns
  • Quote delays cited (over three months mentioned)
  • Pricing reported as double Home Depot's in at least one case

What reviews say by service

Roofing Contractor
No reviews specifically address roofing installation; business role as material supplier only is clear

How it compares

  • Rated 3.6 against a 4.56 average across the 47 metal roofing businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Rank
Star rating 39
Review volume 63
Review recency 81
Review sentiment 47
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
2
3
0
2
0
1
9
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Last updated 2026-08-21