Google-verified24 Google reviewssince 2000
Five-star reviews praise fast storm response and quality crews, but 58 percent of recent reviews are one or two stars. The core problem is chronic communication failure: customers report days or weeks without responses from Joe, missed scheduled dates, and work that goes unfinished. Floor leveling work fell uneven, tile required redoing within five years, and crews left jobs incomplete. Even insurance-referred customers felt let down by broken follow-through.
All five-star reviews highlight solid workmanship, clear communication, and tidy cleanup. Small sample, but reviewers consistently call out professional handling of roofing and gutter jobs.
All eight reviews speak to speed, professionalism, and problem-solving. Staff handle custom orders, deliver within hours or days, and resolve issues on the spot. Pricing is noted as reasonable across multiple transactions.
Joe, Paolo, and Rosa earned consistent praise for quick water damage response, clear explanations, and courteous service that turned emergencies into manageable situations. However, the rebuild phase reveals a second company: months of scheduling delays, lost work notes, subcontractor handoffs, insurance disputes over what to cover, and in multiple cases, allegations of inflated damage claims and missing possessions during months-long projects. Mitigation and initial remediation get five stars. Repairs stall badly.
Last updated 2026-08-21